REDEFINING PREMIUM HOSPITALITY
Our Vision
The most important guest experiences are often bland, poorly executed and fall short of expectations, leading to a lack of brand engagement and long-term loyalty.
Our vision is to redefine what it means to be a VIP so that every event and interaction exceeds expectations ensuring that every guest values their experience creating long-lasting memories and exceptional customer lifetime value for our clients.
At SUGOI its simple: Everyone is important.
How We Work
Defining the brief
To identify the key pillars of the brief including your goals, the guests, location, event hospitality specification, and budget.
Concept and Planning
Utilising our experience and your insights we provide a conceptual approach in line with the event brief, alongside a detailed and fully costed execution of the hospitality plan.
Creation
We meticulously design every detail of the hospitality space, curate each element and choreograph every moment, transforming your concept into a living, breathing experience. With a wealth of experience and contacts to access, this ensures we meet your requirements to create the exceptional experience you deserve. We understand and attend to each aspect of your guest journey ensuring it is truly memorable.
Execution
The SUGOI team will be on site from setup to pack down to guarantee that the concept is delivered in every small detail. We ensure the highest standards are maintained and are available to attend to any guest requests and needs.
Review
Following your event, we will provide feedback and insights to ensure your expectations have been exceeded.
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“Exceeding expectations for your premium guests”
If you are looking for a premium hospitality experience for your guests or clients, we are here to help.
We work relentlessly to deliver every element to perfection ensuring each guest is looked after throughout.
Details are carefully considered to meet your personal requirements from the finely planned arrangement of the space and the seamless orchestrated food and drink service to the perfect ambience and atmosphere.
We select only the best dining and bar offerings to enhance and work alongside the aesthetic space. The importance of detail in running a hospitality experience cannot be overstated. It's the meticulous attention to these subtleties that transforms an experience from ordinary to extraordinary.
We personally attend each event and are customer facing offering 5* hospitality from start to finish.
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“Having a 5* star hotel in your private rented home”
Set against a backdrop of private luxury homes, our team will host you and your guests.
Whether a private party, family occasion, corporate event or dream wedding. We transform the private venue into your exclusive hotel from home, where your stay becomes our masterpiece. Our meticulous attention to detail with 5* hotel service and hospitality ensures that your vision is brought to life with elegance, flair, and sophistication. From personalised dining options to full time housekeeping, beverage service and concierge, experience a level of service in private surroundings that is unmatched.
We allow you and your guests to cherish your time together, providing the opportunity to indulge at your property with a bespoke service tailored especially for you.
“Thank you Alice and Phil of SUGOI. You helped to make our Stonor Park Autumn Meeting a roaring success. The Driver’s Lounge you created gave the event a fabulous sense of style. That’s how you do hospitality!”
— Jeremy Jackson-Sytner, Mr Concours
Please do get in touch if you would like more information on SUGOI providing your Event Hospitality Experience or to register your house for luxury event hire or as A Hotel from Home.